eMachines recommends Windows Vista® Home Premium.
Customer care—find support for your eMachines product
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Product Support
Check out our product support knowledgebase to locate support information.

Email
Available 24 hours a day,
seven days a week
  • Quick response time
  • Most efficient way to receive a response
  • Easy to use
Chat
Available 3 AM to 12 midnight
PT, seven days a week
  • Rapid answers to your questions
  • Allows technicians to remotely connect to your system to aid with diagnostics
  • Quick & easy to use
Phone
Available 5 AM to 12 midnight
PT, seven days a week
408-273-0888* 
604-637-1419* 
United States
Canada

*Long-distance charge may apply, depending on your calling area.
 
Answers by eMachines
Answers by eMachinesSM is a 24/7 telephone support service for all of your technology questions about most major manufacturers' products, including computers, servers, wireless networks, televisions, printers, digital cameras and more!

Contact International Support
If you purchased the eMachines system outside US, contact international support to find online support or phone support information for your local customer care service.

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